FAQ
Q: How long is the movie?
A: Unlike a traditional 2D or 3D movie the length varies from 5 to 8
minutes. Since 7D and 9D movies are a high-tech products with an
expensive production cost and because the audience is both mentally
and physically involved in the experience this rather short movie
length happens to be ideal for a pleasurable entertainment, leaving
the spectators perfectly satisfied. On top of that, a shorter
experience allows for more visualizations per hour thus increasing
your income.
Q: What type of movies and games are included?
A: We include over 120 movies with this particular product. Ranging
from horror, thriller, travel, science fiction, cartoons, dance to
education and music, we make sure every audience can find what they
are looking for. New content is regularly updated for free, keeping
your venue relevant.
Q: What are the characteristics of this product?
A: The 7D Interactive Cinema is more attractive than his predecessor, it blurs the line between
games and movies by allowing spectators to interact with the
screen. The 7D Cinema lets players enjoy the experience together in
large numbers. Multiplayer machines are almost always a better
product for your business!
Q: Can you customize the machine with different materials, color
schemes or logos?
A: Yes, all machines are manufactured in our well equipped facility
which enables us to change many parameters depending on our clients
preferences and needs. Feel free to contact us for any special
requirement you may have.
Q: Can you help me with if I have a problem with your product?
A: Our after sales department is available 24/7, making sure they can
immediately solve your problem or answer any questions
independently of your time zone.
Q: Can you assist on-site in case of malfunction?
A: Our company has an extensive experience in manufacturing and
delivery of arcade devices.Our strict quality control makes our
products extremely reliable. In the unlikely event of a malfunction
our after sales department will assist you in solving the issue
following our debugging protocol with detailed instructions, photos
and videos. If the problem persists our company can arrange for a
technician to provide on-site assistance anywhere in the world.
Installation and training services are also available.
Q: What is covered by the warranty and for how long?
A: All hardware is guaranteed for twelve months upon delivery. During
this period any defective part will be provided for free according
to the requirements of the product. Please contact Jamma Amusement
Technology® sales department for detailed or additional information.
Q: What is the break even point for this product?
A: The break even point of any product mostly depends on the
following conditions: Venue location, rent price, ticket price,
attendance, employees and other associated costs. However the
average payback time is from 2 to 4 months.
Q: Why can I find cheaper products online, are you expensive?
A: Jamma Amusement Technology® is committed to developing a long lasting relationship with
clients and partners. Returning customers are an essential part of
our business, that’s why we only use the best materials,
configurations and finishes for our products, thus making for a
slightly higher price range. This approach gives us pride in our
work and makes for good business.
If you have any questions, please feel free to contact us.
